Cancellation Policy

Introduction

We understand that plans can change. Please read the points below to know when and how you can cancel a service or subscription.

Cancellation Window

• Cancellations are accepted within 24 hours of purchase for a full refund.
• Requests after this window may not be eligible.

No Plan Delivered

• Full refunds are only possible if no personalized plan has been created or sent.
• Once delivery occurs, cancellations are not accepted.

Subscription Cancellations

• Subscriptions can be canceled anytime before the next billing cycle.
• Cancel at least 48 hours before renewal to avoid charges.

No Partial Refunds

• Partial refunds are not offered for partially used services or subscriptions.
• Cancellation stops future billing only.

Service Considered Complete After Delivery

• If you’ve received your custom plan or service, the agreement is fulfilled.
• Cancellations after delivery are not accepted.

How to Cancel

• Submit a cancellation request via email with your order details.
• Wait for confirmation from our support team.

Processing Time

• Cancellation requests are reviewed within 3-5 business days.
• You will receive a confirmation email once processed.

Non-Cancellable Services

• Some services or add-ons may be non-cancellable as stated at purchase.
• Check terms before buying.

Impact on Access

• Upon cancellation, your access to services may be immediately revoked.
• No refunds for unused portions unless within cancellation window.

Abuse of Cancellation Policy

• Repeated cancellations or misuse of policy may lead to account restrictions.
• We reserve the right to refuse service to such users.